The only dial-in number is the US number: +1.617.324.0000. You can call the system or you can have the system call you. Best Practice: uncheck the "Automatically adjust volume" button the first time you use WebEx.Fortunately, changing the state of this checkbox does seem to persist across sessions. This setting seems to be responsible particularly when somebody has extremely low speaking volume and can't seem to adjust their devices to increase gain. This results in microphone gain changing while you speak, resulting in volume becoming too soft or too loud for other participants on the teleconference. WebEx has a feature to "Automatically adjust volume", also available from the same menu, which is enabled by default. However, WebEx often resets the system levels to max without permission or informing you, so it is a best practice to check the levels at the start of every WebEx session. It is also possible to use the system audio control panel to adjust these levels. You can check and reset audio levels from the "Call Using Computer" button, by selecting the "More Options" link after it, or by going to the "Audio" menu and selecting "Computer Audio Settings". WebEx uses system audio levels, but also is liberal about resetting them. Best Practice: check your audio device settings before your first WebEx session and whenever new problems appear.
If your audio quality is unexpectedly lower than on previous calls, check the audio device settings and reset them to the proper device if needed. WebEx is known to change devices unexpectedly and without informing you. It will probably default to built-in speakers, but it is strongly preferred to use a headset, so find the headset device from this menu. You can set input device and output device separately. This is available from the "Call Using Computer" button, by selecting the "More Options" link after it, or by going to the "Audio" menu and selecting "Computer Audio Settings". You can select which audio device WebEx uses. That button provides three options: (a) connect via computer, (b) dial out to a phone, or (c) dial-in to the system. Once the WebEx application has started you will see a "Connect" button. This application takes a minute or more to start, depending on your network speed - therefore do this several minutes before the meeting is scheduled to start. This will cause your browser to start the WebEx web application. There are tips for using the WebRTC interface with a screen reader which can be confusing until you learn the interface.įollow the "Meeting link" provided for your meeting. If your audio connection is choppy, disable your own video and ask others to disable their videos.Bandwidth consumption varies depending on the browsers.Chrome/Vivaldi/Chromium/ give you the choice in their general settings) Make sure you select the proper microphone/camera/speakers *before* or at the start of the call (Firefox will give you the choice when allowing permissions.Mobile browsers don't seem to be supported by the MIT WebEx. WebRTC appears to work on Desktop Mac/Linux/Windows using Firefox and Blink-browsers (make sure you're using a recent version!).
The first time you do this, WebEx will ask a few configuration questions before starting. Provide your name and email address, and select "Join by browser" instead of the (green) "Join" button. Caution: The WebEx WebRTC interface is not (currently) for you if you need to use WebEx Host functions.įollow the "Meeting link" provided for your meeting. Refer to the Cisco notes for supported platforms. Best Practice: Start the Web client or app first, regardless of whether you plan to connect via phoneĪs of 21 March 2017 the MIT WebEx instance has WebRTC support.9 Opening and tracking issues with MIT WebEx.1.1.2 Joining via WebRTC with a screen reader.